The Key Course

Napier Employers Forum Attendee, Name withheld

“Thanks for your email, I've cast my vote for you and really hope you win this award.

I am delighted to support you and wish to thank you for the motivation you have provided me with over the last 12 months.  When I met you at the Napier Employers Forum in July 2018, I was in a very dark space, having experienced a tough time with an employer, who shot my confidence and mental health to pieces.  Listening to you that day and picking up some new relaxation techniques, helped me greatly.  I also purchased your book and enjoyed learning about your experiences, especially with the NZ Police.

Thank you Lance, I am now very much on the road to a full recovery and am excited about the future.”

Napier Employers Forum Attendee, Name withheld

Timberlands Forestry, Rotorua

“On behalf of Timberlands Ltd we would like to thank you deeply for your moving presentation.  We have had excellent reviews from our staff as well as contractors and I believe many of them have contacted you personally.  I do believe we will be contacting you again in the near future. Once again thank you very much for your inspiring presentation and I do hope I get the chance to work with you again.”

Timberlands Forestry, Rotorua

Insurance Broker, Wellington

Insurance Broker, Wellington

“You presented to the claims teams, Wellington in December. Two days after your visit one of my team did not turn up for work. Long story short he took himself to counselling and then his Dr, he was signed off work on stress leave until after Christmas. Having listened to you he took advice on board, admitted things were not good and finally understood that it was ok not to be ok. He is back at work now. You reached him and made a difference. As his boss, but also as his friend, I am so very grateful to you. Thank you.”

Insurance Broker, Wellington

Private Hospital, Tauranga

“Thank you for speaking last week to our hospital staff. Your talk bought tears to my eyes. It bought me out of a place I didn’t know I was in.  This seems to be a yearly cycle of a grey patch. Being medical, you tend to say to yourself - you must be lacking in something maybe it’s vitamin : B12, iron, maybe you need antibiotics for this.... After your talk I got out of bed instead of lying down and staring at the wall.. I got up and went for a walk that next day, took some deep breaths,  in....and smelt the air around me and actually looked up and around at nature, listened to some music. So very pleased you decided to speak again after your own dark place. So Thank you - my eyes are now open and looking up and forward.’’

Private Hospital, Tauranga

youi Insurance

"I'm a sales team manager at youi Insurance and had the privilege of attending the session you ran on Monday morning. Firstly, I wanted to thank you for the time you took with all us. Secondly, however, I want to thank you for the impact it has already had in my personal daily operations. Following your session I became reinvigorated in my mission to protect and develop my most valuable asset as a Sales Team Manager; the mindset and wellbeing of my staff."

Sales Team Manager - youi Insurance

Ministry of Social Development

"I have already had staff coming up and saying how much the enjoyed your presentation. I think you will be getting a couple of emails re help with sleeping too. I just had one consultant come to me and say that they could have listened to you all day!  Also, they tried being silent while the client ‘raved’ and it worked! So again, thanks so much."

Contact Centre Manager - Ministry of Social Development.

Orion Energy

"I just wanted you to know that one of my staff was talking to me about an extremely angry, difficult customer she dealt with. She was starting to get into a ‘no win’ situation when she thought she would give your method a go starting with a deep breath. She was absolutely delighted with the result.  She said the customer completely turned around from threatening court action to apologising for being a nuisance and no, it really wasn’t necessary to get anyone to call him back"

Contact Centre Manager - Orion Energy