Pondering this morning at the end of a very busy week, sitting tired and content in the lounge at home, thinking how lucky we are in our business. What got us to a point where this week I presented to diverse organisations such as Mini Storage, Emergency Care Training Providers, 3 rural communities in Otago, Network Waitaki, the senior leadership group of Auckland Hospital, Astute Financial, and the Public Trust Office.
The 'three H's are a big factor in our work - Honesty, Humility, and Humanity - would best describe our fortune.
Honesty - "No we can't do that, what we can do though is...." "Yes, it is based on valid neuroscience and research which we can provide to you." "This is not something we specialise in; we do have connections who can do that for you." "These techniques won't work every time, just the majority of the time." If you are honest then you will always meet expectations.
Humility - "We do not try to change people, just guide them." "I am not an expert in anything, we are specialists in certain areas." "My mistake, you are right, absolutely, I can't disagree with you." Being humble places you beside people, not above them. None of us have all the answers, we can simply try to assist with the skills we have gained.
Humanity - "We have reduced our fee for you given the wonderful work that you do." On this occasion we will allow you to record the presentation for those who can't make it." "Yes, we do provide pro-bono presentations for organisations such as yours, those who help others who cannot help themselves." "We also provide complementary..." Always say yes for organisations who help people, particularly children, and who have no means to fund the presentation. Give back for the luck you have received. As a species, we have survived by working together.
There is a fourth 'H' - humour. Make people laugh, appropriate to the audience of course. There is no doubt that laughter is the best medicine when we are struggling.
As I look ahead to the end of the year, we are lucky to be fully booked and now booking into next year. How lucky are we? The 4 H's I suspect has a lot to do with it. Plus, surrounding yourself with good people, in our case it is family who do wonderful things in our business with each playing their part to support those we help. And, a bit of hard work also helps.
I do not know how the universe works: luck, happenstance, coincidence, karma. What I do know without any doubt, the more you give the more you get back. What a wonderful world we live in ❤.
Or learn more in our online courses:
Stop Worrying and Break Habits
The Practical Worry Management Technique
The Brain: Emotions and Breathing